Privacy policy

This Privacy Policy applies to this website and to the information Olvera Law Office, PLLC receives through it. It describes what is collected, how it is used, and who it is shared with.

By using this website, or by sending an enquiry through it, you agree to the handling of information described here. If you do not agree with this policy, please do not use the site — you can reach the firm directly by telephone at 801-360-4361 instead.

There is no contact form on this website and no mailing list to subscribe to. Information reaches the firm because you choose to send it, in one of three ways:

• By booking a consultation. Booking runs on a Google Workspace appointment scheduler embedded on the Book a Consultation page. What you enter there — typically your name, email address, telephone number and a short description of your situation — is submitted to Google and reaches the firm as an appointment. Google handles that submission on its own terms and under its own privacy policy.
• By telephone. Whatever you tell the firm on a call, including the number you call from.
• By email. Whatever you write, and anything you attach.

Please read the section on confidentiality below before sending anything sensitive.

Like almost every website, this one is served by a hosting provider that records ordinary request data: your Internet Protocol (IP) address, the browser and device you are using, the page you asked for, the page you arrived from, and the time of the request. An IP address is a number assigned to your connection when you use the internet; by itself it identifies a connection rather than a person. These records are used to keep the site running, to diagnose faults, and to understand in aggregate how the site is used.

This site also loads its typefaces from Google's font service, which means Google receives your IP address as part of that request. If you accept cookies, it additionally loads a tag manager used for measurement. Both are described in the Cookie Policy.

The firm uses what it receives to:

• respond to your enquiry and arrange a consultation;
• conduct that consultation and, where the firm is engaged, provide the legal services agreed;
• run the checks a law practice has to run before taking a matter, including checking for conflicts of interest;
• meet the firm's legal, regulatory and professional-responsibility obligations, including record-keeping;
• keep this website secure, working, and worth reading.

What the firm does not do with it: build a profile of you across other websites, or use it to target advertising anywhere.

Service providers who operate part of this site on the firm's behalf, and who may use what they receive only to provide that service: the website host, the appointment scheduler, the font service, and — where you have accepted cookies — the measurement tag. Each is named in the Cookie Policy.

Others, only where the law or the rules of professional conduct require or permit it: to comply with a legal obligation or lawful process, to establish or defend a legal claim, or where disclosure is necessary to prevent serious harm. Disclosure of anything covered by the duty of confidentiality is governed by that duty and its narrow exceptions, not by this paragraph.

The firm does not sell, rent, or trade your personal information, and does not share it with anyone for their own marketing.

This site asks before it loads anything that is not needed to show you the page, and remembers your answer. What is used, what the embedded scheduler sets when it loads, and how to change or withdraw your answer at any time are all set out in the Cookie Policy.

An attorney's duty of confidentiality is wider than any privacy policy. Under the rules of professional conduct that govern this practice — including the duty reflected in ABA Model Rule 1.6 and the corresponding rule in each jurisdiction where the firm is admitted — information relating to the representation of a client is not revealed without that client's informed consent, subject only to the narrow exceptions those rules set out. The duty also reaches a prospective client who consults the firm about a possible matter, whether or not the firm goes on to represent them.

Two things follow from that, and both are worth stating plainly:

• Using this website, booking a consultation, or sending an enquiry does not create an attorney-client relationship. That relationship begins only when you and the firm have signed a written agreement.
• Information you send before that agreement is signed may not carry the protection of the attorney-client privilege. Please do not send sensitive details or documents through an unencrypted channel until the firm has confirmed it is able to represent you.

This website is served over an encrypted connection, and the firm keeps its records on access-controlled systems reached only by the attorney and the staff who need them to do the work. That said, no method of transmitting information over the internet and no method of electronic storage is completely secure, and nobody can honestly promise otherwise.

If an incident affecting your personal information occurs, the firm will notify you and the appropriate authorities as, and when, the applicable federal and state data-breach notification laws require.

Wherever you are, information collected through this site is processed and stored on servers located in the United States.

Website request records are kept only as long as they are useful for security and diagnostics. Client and prospective-client records are kept for as long as the rules of professional conduct and applicable law require a file to be retained, which is generally well beyond the close of a matter.

Depending on where you live, you may have the right to ask what information a business holds about you, to ask that it be corrected, to ask that it be deleted, or to opt out of certain uses of it. State privacy statutes set thresholds for which businesses they apply to, and a practice of this size may fall below them; the firm will nonetheless consider any request of this kind on its merits and will tell you plainly what it can and cannot do. The one thing it cannot do is delete records it is professionally obliged to keep.

To make a request, or to ask anything about this policy, write to mo@olveralawoffice.com or call 801-360-4361. You can change your cookie answer yourself, at any time, from the Cookie Policy.

This website is not directed at children, and the firm does not knowingly collect personal information from anyone under 13 through it. Immigration matters often concern children; information about a minor normally reaches the firm from a parent, guardian or petitioner rather than through this site.

This policy may be updated from time to time. When it changes, the date at the top of this page changes with it, and the version published here is always the current one. Continuing to use the site after a change means you accept the updated policy.

Use of this website is also governed by the Terms & Conditions.